QA, Content & Training Associate
Bloom & Wild Group is hiring for QA, Content & Training Associate in London. Junior level. First seen October 17, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Bloom & Wild Group
- Where
- London
- Level
- Junior
- First seen
- October 17, 2026
- Listed via
- Lever
What the posting says
That is the operation you would be supporting, and it is why the quality of what we do matters just as much as the volume. Quality Assurance & Evaluation (~50% of time) Ticket Grading: Evaluate a target quantity of customer support interactions weekly/monthly across all channels to ensure alignment with our internal QA standards. Impact & Action: Translate grading data into actionable feedback, identifying patterns, skill gaps, and opportunities to improve CSAT, overall team QA scores and customer experience. Calibration Leadership: Lead and own QA calibration sessions with BPO Team Leaders…
Read more and apply on Bloom & Wild Group's site
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