Destava

Customer Service Specialist - AlephPay

Aleph is hiring for Customer Service Specialist - AlephPay in Madrid, Spain. Junior level. First seen September 26, 2026; open as of November 10, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Aleph
Where
Madrid, Spain
Level
Junior
First seen
September 26, 2026
Listed via
Lever

What the posting says

We are looking for a Customer Service Officer (L1) to support our Team in Madrid! You'll provide frontline human support for customers using a global card issuing and embedded finance solution, covering onboarding, day-to-day product support, chatbot-to-human hand-offs and ownership of cases requiring escalation to specialist internal teams or external financial partners. When the chatbot hits its limit, you're the one customers actually talk to and every case you take on, you see through to the end. Reporting to the Customer Service & Customer Success Team Lead. What is AlephPay? AlephPay…

Read more and apply on Aleph's site

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