IT Customer Service Technician
Agile Defense is hiring for IT Customer Service Technician in Redstone Arsenal, AL. Junior level. First seen August 6, 2026, posted 3 times; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Agile Defense
- Where
- Redstone Arsenal, AL
- Level
- Junior
- First seen
- August 6, 2026
- Postings
- 3
- Listed via
- Lever
What the posting says
Secret, Must Have Clearance to Start Required Certification(s):Must be IAT Level I (A+ce, Net+ce; Security+ce preferred) certified Job Description JOB DUTIES AND RESPONSIBILITIES End user support, ticket response, resolution, and escalation for apps/SP. Respond to inquiries from computer users and assist in resolving IT problems. Diagnose computer hardware and software issues. Respond to telephone calls and utilize the automated service desk to assist customers with computer/software problems. Diagnose the nature of the problem and walk the customer through the problem-solving steps. Provide…
Read more and apply on Agile Defense's site
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