Support Operations Specialist (Night Shift)
Aera Technology is hiring for Support Operations Specialist (Night Shift) in Pune, India. Mid level. First seen November 7, 2026; open as of November 9, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Aera Technology
- Where
- Pune, India
- Level
- Mid
- First seen
- November 7, 2026
- Listed via
- Lever
What the posting says
As a Support Operations Specialist, you have in-depth knowledge of our discipline. You are the go-to person for moderate-to-complex problems, resolving them using your experience and product expertise. You actively contribute to process improvements and provide informal guidance to junior staff. You operate with minimal guidance and occasionally act as an escalation point. Responsibilities Advanced Troubleshooting: Own and resolve the moderate-to-complex customer issues, including performance problems, data corruption, and advanced API/integration failures. Mentorship: Provide informal…
Read more and apply on Aera Technology's site
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