Destava

Developer Support Engineer

Aera Technology is hiring for Developer Support Engineer in Pune, India. Mid level. First seen November 7, 2026; open as of November 9, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Aera Technology
Where
Pune, India
Level
Mid
First seen
November 7, 2026
Listed via
Lever

What the posting says

This role could be ideal for someone with a QA or development background who would like to step into a customer-facing opportunity. Responsibilities Quickly learn the functional aspects of Aera's product line Work on customer-reported issues by interacting with various teams, including QA, App Development, Engineering and Product Management Gather information systematically and efficiently perform root cause analysis Communicate with customers on the status of issues and project items and being responsible of the ticket life-cycle Responsible for respecting the defined SLA’s we have with…

Read more and apply on Aera Technology's site

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