Customer Experience Specialist

Company

Xero

Where

NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level

Arrangement

Hybrid

Level

Junior

First seen

October 30, 2026

Listed via

Ashby

What the posting says

As a Customer Experience Specialist, you will play a vital role in this mission by acting as a brand ambassador and trusted advisor, ensuring our customers—from small business owners to seasoned accountants—unlock the full value of Xero. You will provide high-quality support and guidance through a variety of channels, helping users navigate their queries quickly and efficiently. Your work is about more than just solving problems; it is about delivering a best-in-class experience through empathy and a passion for resolution. By proactively reaching out to customers and simplifying complex…

Read more and apply on Xero's site

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