User Operations Specialist
Viktor is hiring for User Operations Specialist in Warsaw. Mid level. First seen October 21, 2026; open as of November 9, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Viktor
- Where
- Warsaw
- Level
- Mid
- First seen
- October 21, 2026
- Listed via
- Ashby
What the posting says
WHAT YOU'LL ACTUALLY DO - Own tier-1 support: triage, reproduce, resolve or escalate with a clean repro. - Read logs, test workarounds, and write bug reports engineering acts on without a follow-up question. - Turn ticket noise into trend maps that feed product. This mandate is explicit, not aspirational. - Help customers understand Viktor's behaviour they can't articulate themselves. - Improve the machine as you go: docs, macros, self-serve fixes. - Help decide what gets automated, what needs approval and what stays human. - Join the on-call rota, including weekend and night shifts, with a…
Read more and apply on Viktor's site
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