Operations Lead, Care
Tonal is hiring for Operations Lead, Care in Toronto, ON. Mid level. First seen September 26, 2026; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Tonal
- Where
- Toronto, ON
- Level
- Mid
- First seen
- September 26, 2026
- Listed via
- Ashby
What the posting says
OVERVIEW The Operations Lead, Care is a cross-functional operations generalist responsible for helping improve how Tonal’s Customer Care organization works. This role takes on operational problems that span processes, systems, customer journeys, and teams, and helps turn them into scalable solutions. The Operations Lead will coordinate projects, analyze workflows, identify opportunities for improvement, and build or implement solutions using automation, self-service tools, and other customer support technologies. The role is designed for someone who is equally comfortable understanding an…
Read more and apply on Tonal's site
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