Escalations Agent
Teya is hiring for Escalations Agent in London. Mid level. First seen October 6, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Teya
- Where
- London
- Level
- Mid
- First seen
- October 6, 2026
- Listed via
- Ashby
What the posting says
If you want to build meaningful products, solve real problems and make a genuine difference for local businesses, we’d love to hear from you YOUR MISSION As an Operations Specialist, you will own the issues that frontline teams can't resolve on their own: complex merchant problems, internal escalations and formal complaints. You'll investigate them end to end, fix what you can, and route the rest to the right team with a clear, evidence-based case. You will sit between frontline teams and Product, Engineering and Compliance. Beyond resolving individual cases, you'll spot recurring patterns,…
Read more and apply on Teya's site
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