Customer Care and Payment Operations Manager
Tensec is hiring for Customer Care and Payment Operations Manager in Sao Paulo. First seen September 2, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Tensec
- Where
- Sao Paulo
- First seen
- September 2, 2026
- Listed via
- Ashby
What the posting says
WHAT YOU'LL DO CUSTOMER CARE AND CX - Own end-to-end support for our B2B commercial FX and cross-border payment clients: freight forwarders, shipping lines, customs brokers and 4PLs, and the importers and exporters they serve. - Run omnichannel support (email, WhatsApp, phone) in Portuguese and English. - Take the escalations that reach you and investigate in the systems yourself. Don't wait for a report. - Use voice of the customer (VoC) and operational data to continuously improve customer experience management and the customer journey. - Lead and develop the team through feedback,…
Read more and apply on Tensec's site
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