Destava

Debt Collection Process Lead

Talent Safari is hiring for Debt Collection Process Lead in Nairobi. Manager level. First seen August 6, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Talent Safari
Where
Nairobi
Level
Manager
First seen
August 6, 2026
Listed via
Ashby

What the posting says

In this role, you will lead initiatives that strengthen the customer repayment experience while ensuring collections operations remain efficient, compliant, and scalable. On a day-to-day basis, you will work closely with the Head of Debt Collection and partner teams across Credit/Risk, Customer Service, Product/IT, and Legal to turn data insights into operational improvements. This is a high-impact role for someone who is proactive, structured, and takes full ownership. WHAT YOU WILL DO 1. Process design & optimization - Design and continuously improve consumer collections processes across…

Read more and apply on Talent Safari's site

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