Director of Customer Support
Suno is hiring for Director of Customer Support in Boston. Executive level. First seen August 6, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Suno
- Where
- Boston
- Level
- Executive
- First seen
- August 6, 2026
- Listed via
- Ashby
What the posting says
WHAT YOU’LL NEED MUST-HAVES - 7–9 years of experience in support leadership, with a track record of building and managing high-performing teams. - Background in consumer technology — you understand what it means to support a large, diverse user base with high expectations and low tolerance for friction. - Experience building or scaling multi-channel support operations (email, chat, in-app, etc.). - A genuinely data-driven operating style — you set goals in metrics, track them rigorously, and use data to make decisions, not just report outcomes. - Experience managing a support P&L or…
Read more and apply on Suno's site
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