Destava

IT Support Specialist (m/f/d)

Statista is hiring for IT Support Specialist (m/f/d) in Hamburg. Mid level. First seen October 3, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Statista
Where
Hamburg
Level
Mid
First seen
October 3, 2026
Listed via
Ashby

What the posting says

Your Responsibilities - Serve as the first point of contact for Level 1 tickets and ad-hoc helpdesk requests covering hardware, software, and workplace services across Statista's global workforce. - Take ownership of incoming requests from qualification through resolution or escalation, ensuring timely updates, complete English documentation, and SLA compliance. - Identify recurring issues and report patterns to the Workplace Manager to drive continuous improvement of IT services. - Build and maintain self-service resources such as knowledge base articles, how-to guides, and FAQs, and…

Read more and apply on Statista's site

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