Editor, Agent Experience
Standard Template Labs is hiring for Editor, Agent Experience in NYC, NY. Mid level, $100k–$170k a year stated. First seen November 7, 2026; open as of November 10, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Standard Template Labs
- Where
- NYC, NY
- Level
- Mid
- Pay stated
- $100k–$170k a year
- First seen
- November 7, 2026
- Listed via
- Ashby
What the posting says
WHAT YOU WILL DO - Write and maintain the agent's voice and behavioral guidelines: how it explains, asks, admits uncertainty, declines, escalates and closes a loop. - Read real transcripts every week and turn what you find into precise, example-backed asks for engineering. - Own the rubric for what a good interaction is; engineers run the evals, you define what passes. - Rewrite the agent's worst answers into the ones it should have given, and build the exemplar library the team learns from. - Decide handoff behavior: when the agent acts, asks, or stops and routes to a human. REQUIREMENTS -…
Read more and apply on Standard Template Labs' site
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