Supervisor, IT Helpdesk
SpotOn is hiring for Supervisor, IT Helpdesk in Bengaluru, Karnataka, India. Manager level. First seen August 6, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- SpotOn
- Where
- Bengaluru, Karnataka, India
- Level
- Manager
- First seen
- August 6, 2026
- Listed via
- Ashby
What the posting says
KEY RESPONSIBILITIES: - Guide Helpdesk staff with procedural, policy, and technical questions - Ensure SLAs are met and work with the the Helpdesk staff to address issues - Ensure adherence to the Helpdesk staff schedule for direct reports and address issues - Perform biweekly 1:1s of direct reports - Conduct weekly regional meeting for Reporting Helpdesk staff - Mentor and train Helpdesk staff - Work cross-functionally with other technology teams to ensure safe and proper operations - Assist with handling of tickets (including escalation, fill-in, and surge) REQUIREMENTS: - Ability to work…
Read more and apply on SpotOn's site
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