Customer Success Manager
Sona is hiring for Customer Success Manager in London. On-site, Senior level, £55k–£75k a year stated. First seen November 3, 2026, posted 2 times; open as of November 10, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Sona
- Where
- London
- Arrangement
- On-site
- Level
- Senior
- Pay stated
- £55k–£75k a year
- First seen
- November 3, 2026
- Postings
- 2
- Listed via
- Ashby
What the posting says
You'll own a book of around 20-25 enterprise accounts across social care, hospitality and retail, partnering with Support, Product and Sales to own the post-live customer experience end to end. Some of the accounts you'll inherit are in difficult places, so you'll be rebuilding trust, holding rooms independently and driving outcomes in ambiguity. We're a high-performance team. Everyone holds an important seat and is expected to perform at an elite level. We have each other's backs, we assume good intent, and we have zero space for internal politics. If that's your default, you'll thrive…
Read more and apply on Sona's site
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