Destava

Customer Experience Associate

Shepherd is hiring for Customer Experience Associate in San Francisco. Junior level. First seen September 22, 2026; open as of November 10, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Shepherd
Where
San Francisco
Level
Junior
First seen
September 22, 2026
Listed via
Ashby

What the posting says

As a Customer Experience Associate, you’ll own post-bind servicing for a portfolio of commercial construction accounts and be the go-to contact for our broker partners and policyholders. You’ll work closely with Underwriting to make sure every account is serviced accurately and on time, and that brokers have a great experience working with Shepherd. You’ll also get exposure to underwriting, operations, compliance, and product, and help how we service accounts and launch into new industries as we grow. Responsibilities Account Servicing - Own client servicing for a portfolio of accounts, from…

Read more and apply on Shepherd's site

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