Customer Experience Lead
Serval is hiring for Customer Experience Lead in New York. Senior level. First seen October 27, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
With Destava: How well do you fit? · Tailor my résumé · Write a cover letter
- Company
- Serval
- Where
- New York
- Level
- Senior
- First seen
- October 27, 2026
- Listed via
- Ashby
What the posting says
ROLE OVERVIEW The customers who love us most are often the ones we hear from least. As our Customer Experience Lead you'll own the experience customers have with Serval after the contract is signed: how they are welcomed, how they get live, how they are celebrated, and how they connect with each other. This is a build-it-from-scratch role. Expect increasing scope, budget, and team as customer experience becomes a core pillar of how Serval grows. WHO YOU ARE - Customer-obsessed and creative. You see every touchpoint, from a welcome gift to a support ticket, as a chance to turn a customer into…
Read more and apply on Serval's site
More jobs like this
Branch Banking Client Consultant II
Save to applyField Service Agent - Long Island - Spanish
Save to applyCustomer Success Manager (Enterprise)
Save to applyCustomer Success Operations
Save to apply
See all 1,020 Customer Service Representatives jobs in New York
A search agent finds the jobs this list misses: the ones that mean the same without the same words. Have Destava watch for customer experience lead jobs in New York, new matches every morning on your own account.
This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.