Destava

Senior Manager, Support Engineering

Sentry is hiring for Senior Manager, Support Engineering in San Francisco, California. Manager level. First seen October 15, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Sentry
Where
San Francisco, California
Level
Manager
First seen
October 15, 2026
Listed via
Ashby

What the posting says

You'll also help drive how we use AI in support: what systems are used, how they best help customers, enable the teams, and how we know the answers they give are right and forward looking. This is a hands-on leadership role. You'll manage people, set the support strategy, get face to face time with customers, while also getting into tickets when it matters. IN THIS ROLE YOU WILL Lead and grow the team - Manage and coach a team of Technical Support Engineers - Set clear expectations for technical depth, response quality, and ownership, and give direct feedback - Design a coverage model that…

Read more and apply on Sentry's site

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