Destava

Customer Success Manager

Rox Data is hiring for Customer Success Manager in San Francisco. Manager level. First seen October 7, 2026, posted 2 times; open as of November 9, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Rox Data
Where
San Francisco
Level
Manager
First seen
October 7, 2026
Postings
2
Listed via
Ashby

What the posting says

YOUR ROLE As a Customer Success Manager at Rox, you'll own the post-go-live customer lifecycle across SMB to Enterprise accounts, including adoption, customer health, risk recovery, and expansion readiness. This is a hands-on, customer-facing role. You'll run a clear operating cadence with accounts, keep utilization and value evidence visible, and catch leading indicators before they become churn. You'll partner closely with AEs when accounts are ready for expansion, and with Product and Engineering when post-sales signals should change the roadmap. If you believe retention is earned through…

Read more and apply on Rox Data's site