Customer Happiness Manager - Remote Anywhere
Reedsy is hiring for Customer Happiness Manager - Remote Anywhere in United Kingdom. Remote, Manager level. First seen August 6, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Reedsy
- Where
- United Kingdom
- Arrangement
- Remote
- Level
- Manager
- First seen
- August 6, 2026
- Listed via
- Ashby
What the posting says
JOB DESCRIPTION Your role is to offer support to authors, creative publishing professionals (editors, designers, marketers, publicists, ghostwriters, translators, etc.), and optimize conversion. You will be part of a team of 8. Your role will involve: - Offering support to Reedsy users; - Reviewing projects submitted on the platform; - Building customer funnels (design emails and in-app messages) to reactivate users and introduce Reedsy's features to them; - Maintaining and update our FAQ based on user feedback and questions; - Suggesting product features based on user feedback; and -…
Read more and apply on Reedsy's site
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