Customer Support Specialist
Reacher is hiring for Customer Support Specialist in Remote. Remote, Junior level. First seen November 5, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Reacher
- Where
- Remote
- Arrangement
- Remote
- Level
- Junior
- First seen
- November 5, 2026
- Listed via
- Ashby
What the posting says
THE ROLE We’re hiring a Customer Support Specialist to be the first line of help for every Reacher customer. You’ll own the support queue across in-app chat and our VIP client channels (Slack, WhatsApp, Lark), resolving issues fast, teaching customers how to get the most out of the platform, and getting bugs into engineering’s hands with everything they need to fix them. This is a high-ownership role on a small team, so you’ll shape how support runs, not just work the queue. WHAT YOU’LL DO - Own first response across all channels, hitting a 1-minute weekday first-response target and ~30…
Read more and apply on Reacher's site
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