Manager, Scaled Customer Success Strategy & Operations
Ramp is hiring for Manager, Scaled Customer Success Strategy & Operations in San Francisco, CA. Manager level. First seen August 6, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Ramp
- Where
- San Francisco, CA
- Level
- Manager
- First seen
- August 6, 2026
- Listed via
- Ashby
What the posting says
This role will design, operationalize, and lead programs that activate, retain, and grow 50% of Ramp’s micro‑SMB customers who don’t receive white‑glove 1:1 support, blending strategy, systems, and people leadership to drive impact at scale. WHAT YOU'LL DO - Own and evolve Ramp’s self‑service onboarding and activation strategy in partnership with Scaled CS leadership, Product, and Growth. - Use data to diagnose activation bottlenecks, build dashboards, run metric reviews, and drive data‑backed recommendations. - Partner with Product to improve activation features and automation that enhance…
Read more and apply on Ramp's site
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