IT Site Specialist

Company

Ramp

Where

San Francisco, CA

Level

Mid

First seen

August 12, 2026

Listed via

Ashby

What the posting says

WHAT YOU’LL DO - Provide in-person support at our San Francisco office 5 days/week, acting as the site’s primary IT point of contact. - Perform IT Support Specialist (L4) duties, encompassing all responsibilities of the IT Support Specialist role. - Provide deskside/walk-up support and resolve IT tickets end-to-end. - Handle advanced troubleshooting and internal escalation before handoff to Pod 2 – IT Engineering. - Triage and field support requests across tickets, email, Slack, and the team-it-ops and help-it distros; proactively work to minimize volume and improve SLAs. - Direct and review…

Read more and apply on Ramp's site

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