Destava

Product Support Engineer

Pylon is hiring for Product Support Engineer in San Francisco. Mid level. First seen August 6, 2026; open as of November 10, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Pylon
Where
San Francisco
Level
Mid
First seen
August 6, 2026
Listed via
Ashby

What the posting says

You'll be dogfooding the support product everyday and you'll be turned to for more than just delivering great support. The team will look to you for product feedback, roadmap ideas, and process recommendations. What you'll do - Answer customer questions about the product, spanning a wide range of topics - Write and update knowledge base content including troubleshooting guides, feature explainers, and more. - Dogfood Pylon's suite of support products, give feedback, and influence roadmap - Work closely with product and engineering to fix bugs and troubleshoot issues - Help develop a scalable…

Read more and apply on Pylon's site

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