Destava

Senior Customer Support Engineer - LATAM

Prelude is hiring for Senior Customer Support Engineer - LATAM in Mexico City. Remote, Senior level. First seen August 6, 2026; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.

Save to applyRead more and apply on Prelude's site

With Destava: How well do you fit? · Tailor my résumé · Write a cover letter

Company
Prelude
Where
Mexico City
Arrangement
Remote
Level
Senior
First seen
August 6, 2026
Listed via
Ashby

What the posting says

You have a software engineer background and can write at least one of Python, JS/TS, or Go fluently enough to follow a stack trace, scan an SDK file, and point a customer toward the line that matters. You use curl and Postman without thinking about it, write SQL when you need to, and feel at home in tools like Datadog or Grafana. You use AI deliberately as part of your craft. We’d love to hear about workflows you’ve shipped in the last six months (internal tools, triage layers, log-analysis loops, custom Claude/GPT setups) and the measurable impact they’ve had. Less interested in whether…

Read more and apply on Prelude's site