Destava

Customer Operations Specialist - London

Plasma is hiring for Customer Operations Specialist - London in London Office. Mid level. First seen October 31, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Plasma
Where
London Office
Level
Mid
First seen
October 31, 2026
Listed via
Ashby

What the posting says

We’re looking for a hard-working self-starter who thrives in a fast-moving startup environment and is committed to the mission alongside the rest of the team. THE ROLE - Own the customer experience day-to-day: Be the first person our customers reach when something goes wrong or they need help. You will handle inbound queries across chat, email, and support tooling, and take accountability for the quality and speed of every response. - Be the right hand of the Ops lead: Work directly alongside the Head of Operations to build out processes, identify gaps, and support decisions as we scale the…

Read more and apply on Plasma's site

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