Destava

Technical Customer Success Manager

Phonely is hiring for Technical Customer Success Manager in San Francisco, California. Mid level. First seen October 18, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Phonely
Where
San Francisco, California
Level
Mid
First seen
October 18, 2026
Listed via
Ashby

What the posting says

You will be the connective tissue between our customers, our engineering team, and our product team - translating business needs into technical plans and holding everyone accountable to outcomes. You will own a book of accounts from onboarding through expansion. You will need to get comfortable with APIs, webhooks, and modern SaaS infrastructure - not to write production code, but to understand what is being built and advocate effectively for your customers. WHAT YOU’LL DO - Customer deployments end-to-end: Own the full lifecycle from kickoff to production, managing scope, timelines,…

Read more and apply on Phonely's site