Senior Manager, Customer Experience
Parafin is hiring for Senior Manager, Customer Experience in San Francisco, CA. Manager level. First seen October 29, 2026; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Parafin
- Where
- San Francisco, CA
- Level
- Manager
- First seen
- October 29, 2026
- Listed via
- Ashby
What the posting says
You will set the vision and strategy for how we support millions of small businesses across our partners' platforms — building the team, systems, and standards that make world-class, white-labeled support possible at scale. You will lead a growing organization of support specialists, own our CX metrics end-to-end, and partner with Product, Engineering, Risk, and our partner-facing teams to turn customer insight into product and process improvements. Are you a customer experience leader who is excited to build a function from the ground up, work with leading brands, and help small businesses…
Read more and apply on Parafin's site
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