Founding Scaled Customer Success Manager
Outset is hiring for Founding Scaled Customer Success Manager in San Francisco. Manager level. First seen September 10, 2026; open as of November 9, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Outset
- Where
- San Francisco
- Level
- Manager
- First seen
- September 10, 2026
- Listed via
- Ashby
What the posting says
As the Founding Scaled Customer Success Manager, you'll own adoption, retention, and growth across a mature portfolio of 100–200+ accounts in our Scaled segment — and you'll build the systems that make covering a book that size possible. You'll determine the right signals, automate analysis and follow-ups, and design an operating model that gives customers an excellent experience. Roughly 70% of your time will be portfolio management; the other 30% will be building the infrastructure and process behind it — working closely with RevOps, Marketing, and Engineering. This is a foundational hire.…
Read more and apply on Outset's site
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