IT Helpdesk Technician II
OpenLoop Health is hiring for IT Helpdesk Technician II in Dallas, TX - HQ. Mid level. First seen October 13, 2026; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- OpenLoop Health
- Where
- Dallas, TX - HQ
- Level
- Mid
- First seen
- October 13, 2026
- Listed via
- Ashby
What the posting says
In this role, you will be responsible for supporting our employees and ensuring smooth daily IT operations. You'll provide first-level technical support, troubleshoot hardware and software issues, and help keep our systems running efficiently. WHAT YOU’LL DO: - Provide Tier 2 and 3 technical support via Slack, email, Zoom, and Jira, resolving hardware, software, and access issues promptly. - Onboard new employees, handling device setup, account provisioning, and tool access with a customer-focused approach. - Administer and maintain SaaS tools including Okta, Google Workspace, Zoom, Slack,…
Read more and apply on OpenLoop Health's site
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