Service Design Program Manager, Support
OpenAI is hiring for Service Design Program Manager, Support in San Francisco. Manager level. First seen October 22, 2026; open as of November 10, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- OpenAI
- Where
- San Francisco
- Level
- Manager
- First seen
- October 22, 2026
- Listed via
- Ashby
What the posting says
In this role, you will: - Work with User Operations teams to design, execute, and report on research, identify opportunities, and drive improvement to OpenAI’s support journeys. - Collaborate closely with Engineering, Product, Support Delivery, and Operations to prioritize opportunities where research can improve product and process decisions and enhance customer experiences. - Demonstrate strong stakeholder management, influence, and communication skills by presenting your research findings and recommendations, and partnering with teams through execution. - Own the end-to-end research and…
Read more and apply on OpenAI's site
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