Trusted Access Lead, Critical Harm Operations
OpenAI is hiring for Trusted Access Lead, Critical Harm Operations in San Francisco. Manager level. First seen October 30, 2026; open as of November 10, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- OpenAI
- Where
- San Francisco
- Level
- Manager
- First seen
- October 30, 2026
- Listed via
- Ashby
What the posting says
You will set priorities across programs, build a reliable customer access service, and hire, manage, and develop your direct reports. This role combines program ownership with formal people management. You will establish shared commitments with technical support and regional escalation leaders, who manage their own teams, and bring those groups together around customer outcomes. You’ll stay close enough to complex cases to challenge assumptions while giving specialists the ownership and capacity to fix recurring problems. Success means customers reach the right access outcome with clear…
Read more and apply on OpenAI's site
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