Member Care Lead - UK
Neko Health is hiring for Member Care Lead - UK in London. Manager level. First seen October 21, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Neko Health
- Where
- London
- Level
- Manager
- First seen
- October 21, 2026
- Listed via
- Ashby
What the posting says
Right now, that team is yet to be scaled, and you would help build it. As a Member Care Lead, you will work with a team of peers to lead a high-performing, hospitality-led support organisation across email, phone, SMS, and social. You will guide frontline Agents, and you will work alongside Workforce Planning, Quality, Training, and Tooling colleagues to make great service consistent. You will partner closely with Clinics, Operations, Product, and Marketing, and stay hands-on where it matters most: complex escalations, high-visibility social moments, and coaching by example. All of it serves…
Read more and apply on Neko Health's site
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