Manager, Customer Support
Miter is hiring for Manager, Customer Support in Remote. Remote, Manager level. First seen September 22, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Miter
- Where
- Remote
- Arrangement
- Remote
- Level
- Manager
- First seen
- September 22, 2026
- Listed via
- Ashby
What the posting says
Our Customer Support team is the front line for every payroll, benefits, and tax question our customers run into, and we're looking for a Manager, Customer Support to lead and grow a subset of that team: owning queue health, SLA performance, escalations, and coaching across our entire platform. Note: This person would need to be located in NYC or willing to work East Coast hours! What You'll Do - Lead and grow a subset of the Customer Support frontline team, owning day-to-day queue health, SLA performance, escalations, and coaching across our entire platform. - Set and drive SLA and…
Read more and apply on Miter's site
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