Destava

Customer Technical Support Specialist - US

Meshy is hiring for Customer Technical Support Specialist - US in US Remote. Remote, Mid level. First seen September 19, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Meshy
Where
US Remote
Arrangement
Remote
Level
Mid
First seen
September 19, 2026
Listed via
Ashby

What the posting says

KEY RESPONSIBILITIES - Handle the full range of user issues that come in during your hours-general product questions, product bugs, feature request, billings. - Make independent judgment calls on complex and edge-case refund and billing disputes, balancing the user's experience against company policy. - Partner with Product, Engineering, and Finance to investigate and resolve bugs, and route feature requests and user feedback to the right team. - Shape and continuously improve our billing policy, refund rules, and internal handling frameworks (SOPs). - Identify recurring issues and build the…

Read more and apply on Meshy's site

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