Customer Success
Matia is hiring for Customer Success in Remote (USA). Remote, Mid level. First seen August 6, 2026; open as of November 10, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Matia
- Where
- Remote (USA)
- Arrangement
- Remote
- Level
- Mid
- First seen
- August 6, 2026
- Listed via
- Ashby
What the posting says
KEY RESPONSIBILITIES - Design and run onboarding for every new customer, getting them live, connected, and seeing value within 30 days - Own renewals across the full book, identify risk proactively before the customer tells you - Track usage signals to spot expansion opportunities and work with sales to act on them - Build process & Run QBRs and health check cadences that keep Matia tied to customer outcomes - Translate customer feedback into specific, actionable product input, patterns across accounts, not just one-off requests - Define the CS foundation: health scores, success metrics,…
Read more and apply on Matia's site
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