Customer Care Quality Analyst
M-KOPA is hiring for Customer Care Quality Analyst in Ghana. Mid level. First seen September 18, 2026, posted 2 times; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- M-KOPA
- Where
- Ghana
- Level
- Mid
- First seen
- September 18, 2026
- Postings
- 2
- Listed via
- Ashby
What the posting says
For many of them, this interaction with M-KOPA — this call, this chat, this moment of service — is their first real experience with a financial institution. What they feel in that moment shapes whether they trust the system at all. That's what quality assurance protects here. Not KPIs. Trust. [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/67798ec3-e878-41ee-80b5-e2272a2a13a8/image.png] Why this timing matters We're on a deliberate path from 7 million to 10 million customers, and our Customer Care function is scaling in step. With that growth comes…
Read more and apply on M-KOPA's site
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