Destava

Senior Customer Success Manager

Lumana is hiring for Senior Customer Success Manager in State of New York. Senior level. First seen August 20, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Lumana
Where
State of New York
Level
Senior
First seen
August 20, 2026
Listed via
Ashby

What the posting says

This is a hands-on builder role responsible for establishing the processes, operating rhythms, and customer programs that create a scalable post-sale motion while directly managing strategic enterprise accounts. The Senior CSM owns the full post-sale customer lifecycle — from technical onboarding and product adoption through customer health, value realization, expansion readiness, and predictable renewals. As the primary account quarterback, this role partners closely with Solutions Engineering, Technical Support, Operations, and Sales to ensure enterprise customers achieve measurable…

Read more and apply on Lumana's site