Destava

Senior Business Analyst, Voice of Customer Insights

Lightspeed Commerce is hiring for Senior Business Analyst, Voice of Customer Insights in Montreal. Senior level. First seen August 20, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Lightspeed Commerce
Where
Montreal
Level
Senior
First seen
August 20, 2026
Listed via
Ashby

What the posting says

Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We’re looking for a Senior Business Analyst, VoC Insights who will own the business strategy, implementation, and enablement of Lightspeed's customer health score program. You sit at the intersection of customer data, CX operations, and commercial decision-making, turning customer health signals into an accurate, robust and consistent view of account risk, retention opportunity, and expansion potential. What you’ll be doing: - Own the strategy and…

Read more and apply on Lightspeed Commerce's site

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