Destava

Tech Touch Account Manager

Jump is hiring for Tech Touch Account Manager in Remote. Hybrid, Mid level, $84k–$102k a year stated. First seen November 4, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Jump
Where
Remote
Arrangement
Hybrid
Level
Mid
Pay stated
$84k–$102k a year
First seen
November 4, 2026
Listed via
Ashby

What the posting says

Keeping this segment scaled is the point of the role. It is not a high-touch model for the whole book. WHAT YOU’LL OWN SAVES AND RETENTION - Own save rate and GRR for the Tech Touch segment - Handle cancellation, non-renewal, and downsize requests quickly, with a clear read on the customer’s reason and the right offer (seat reduction, pause, adoption help, or a plan change) - Log every case in Salesforce and track churn reasons so product, CX, and leadership see what is driving losses AUTOMATION AND REPLY HANDLING - Field replies to automated outreach: renewal touches, onboarding and…

Read more and apply on Jump's site

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