Director, CX (Customer Experience)

Company

Jellyfish

Where

New York

Level

Executive

First seen

October 20, 2026

Listed via

Ashby

What the posting says

As the Director of CX (Customer Experience - CRM & CRO), you will serve as a strategic powerhouse driving revenue growth and customer lifetime value for our clients. Sitting at the intersection of audience strategy, data-driven journey design, and conversion technology, you will craft end-to-end digital experiences that transform B2B & B2C experiences. In this dual-impact role, you will lead high-touch billable client programs while partnering closely with growth and pitch teams to win new business. If you are experienced with mapping holistic customer journeys, leveraging retention…

Read more and apply on Jellyfish's site

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