Director, CX Strategy and Operations
Instructure is hiring for Director, CX Strategy and Operations in US-REMOTE. Remote, Executive level. First seen November 6, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Instructure
- Where
- US-REMOTE
- Arrangement
- Remote
- Level
- Executive
- First seen
- November 6, 2026
- Listed via
- Ashby
What the posting says
THE ROLE You'll build and lead the function that tells us, early and accurately, which customers are getting value and which are at risk, and then make sure we act on it. As Director, CX Strategy and Operations, you'll report to and partner directly with our Chief Customer Officer, and own the signals, systems, and operating rhythm across our entire Customer Experience (CX) organization: Customer Success, Professional Services, Support, and Community. You'll turn product usage, service, support, and community signals into one trusted view of customer health, put AI and automation to work…
Read more and apply on Instructure's site
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