Technical Support Engineer

Company

incident.io

Where

New York

Level

Mid

First seen

October 8, 2026

Listed via

Ashby

What the posting says

We’re part of Product Development, and we’re crucial in ensuring our customers have the best possible experience with our product. It’s typical for us to jump on customer calls if needed, discuss best approaches, and provide support when a bug sneaks in. We also collaborate with Product and Engineering, being an essential part of delivering the best possible product. WHAT YOU’LL BE DOING: You’ll be joining as a Technical Support Engineer and be responsible for delighting our customers by solving their technical challenges. - Delivering a world-class customer experience for inbound support…

Read more and apply on incident.io's site

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