Sr. Manager of CX Enablement
Imprint is hiring for Sr. Manager of CX Enablement in Remote. Remote, Manager level. First seen October 13, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Imprint
- Where
- Remote
- Arrangement
- Remote
- Level
- Manager
- First seen
- October 13, 2026
- Listed via
- Ashby
What the posting says
Role Summary As Senior Manager of CX Enablement, you will own the quality, training, and knowledge management systems that power Imprint's customer experience. This is a strategic leadership role combining QA framework design, AI-powered deflection enablement, knowledge base ownership, and agent training excellence. You will drive the architecture that connects quality inputs to AI systems (Sierra), knowledge management, and training outputs—ensuring content quality compounds rather than degrades as Imprint scales. You'll partner closely with engineering, ops, product, and vendor teams to…
Read more and apply on Imprint's site
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