Support Agent
HyperHug is hiring for Support Agent in Remote. Remote, Junior level. First seen August 6, 2026; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- HyperHug
- Where
- Remote
- Arrangement
- Remote
- Level
- Junior
- First seen
- August 6, 2026
- Listed via
- Ashby
What the posting says
We’re looking for a Support Agent to help us deliver fast, friendly, and accurate assistance to our players. You’ll manage incoming tickets, maintain and improve our knowledge base, set up basic automations or bots when needed. WHAT YOU’LL BE DOING: - Respond to player inquiries in SDK with clarity and empathy. - Correctly categorize, tag, investigate, and escalate tickets when needed. - Review complaints, verify evidence, and apply account actions (including bans) when appropriate. - Perform required actions in internal tools/systems to resolve player cases. - Update and create FAQ/KB…
Read more and apply on HyperHug's site
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