Destava

Staff Technical Support Engineer (Web App)

Horizon3 is hiring for Staff Technical Support Engineer (Web App) in US, Remote. Remote, Staff level. First seen August 7, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Horizon3
Where
US, Remote
Arrangement
Remote
Level
Staff
First seen
August 7, 2026
Listed via
Ashby

What the posting says

WHAT YOU'LL DO - Investigate complex failures across the entire stack. A single case might take you from Kubernetes pod scheduling, through container networking, into cloud IAM permissions, and into our application logs in Datadog. You own the investigation end to end. - Be the technical bridge between customers and engineering. You'll translate customer-reported symptoms into actionable bug reports with reproduction steps, logs, and root cause hypotheses. When engineering ships a fix, you verify it actually solves the problem in the customer's environment. - Build tooling and automation. If…

Read more and apply on Horizon3's site

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