Destava

Customer Success -Travel Operations Specialist

Hopper is hiring for Customer Success -Travel Operations Specialist in Philippines - Remote. Remote, Mid level. First seen October 15, 2026; open as of November 10, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Hopper
Where
Philippines - Remote
Arrangement
Remote
Level
Mid
First seen
October 15, 2026
Listed via
Ashby

What the posting says

In this role, you'll own escalation management across air, hotel, fulfillment, and rapid response channels, ensuring every customer interaction upholds the trust and loyalty Hopper is built on. It's a role that demands deep travel knowledge, sharp judgment, and a genuine commitment to getting the right outcome for every user. What would your day-to-day look like - Document and manage internal escalations, acting as the primary intake representative for incidents and drafting SOPs to prevent recurring disruptions - Monitor multiple queues simultaneously — from automation errors to same-day…

Read more and apply on Hopper's site

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