Customer Support Specialist, Tier 3
HoneyBook is hiring for Customer Support Specialist, Tier 3 in San Francisco. Mid level. First seen October 21, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- HoneyBook
- Where
- San Francisco
- Level
- Mid
- First seen
- October 21, 2026
- Listed via
- Ashby
What the posting says
Our Support Specialists are responsible for providing world class concierge-level customer support rendering support a key differentiator. The Support Specialist team (T3) is responsible for empowering T1 and T2 agents to successfully resolve member inquiries, and being members’ advocate internally by partnering with cross-functional teams on high impact initiatives to elevate member experience. What's a day in the life of a Support Specialist like? You'll be responsible for troubleshooting and handling escalations by either guiding T1 and T2 teams or following up with members via chat,…
Read more and apply on HoneyBook's site
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