Destava

Strategic Customer Success Manager

Hiya is hiring for Strategic Customer Success Manager in Seattle, US. Senior level. First seen November 11, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Hiya
Where
Seattle, US
Level
Senior
First seen
November 11, 2026
Listed via
Ashby

What the posting says

This is a post-sales "quarterback" role: you'll drive adoption, lead complex programs, prove measurable value, and unlock expansion across your accounts. You'll operate across executive engagement, technical delivery, and commercial growth, bringing structure to ambiguity and momentum to complex environments. You're accountable for retention and Net Revenue Retention (NRR) in your book, and you'll be a role model for strategic account management across the Customer Success team. WHAT YOU'LL DO - Own a portfolio of Hiya's largest, most strategic North America customers, accountable for…

Read more and apply on Hiya's site

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